400 SEK a month for three people.
After that 400 SEK per person, and half that from the eleventh. That is the whole price list, and it is here so you do not have to book a meeting to find it out.
240 SEK per person. 12,000 SEK a year paying annually.
Worked examples, if you would rather read a table.
| People in the system | Per month | Per person |
|---|---|---|
| 1 to 3 | 400 SEK | 133 SEK |
| 4 | 800 SEK | 200 SEK |
| 5 | 1,200 SEK | 240 SEK |
| 10 | 3,200 SEK | 320 SEK |
| 15 | 4,200 SEK | 280 SEK |
| 25 | 6,200 SEK | 248 SEK |
Excluding VAT. Pay for ten months and get twelve.
Everyone gets the whole system
There is no Basic, no Plus and no Enterprise. A company with three staff runs the same software as one with thirty: ticketing, SLAs, ITIL processes, knowledge base, customer portal, customer records, deals, campaigns, time tracking, API and integrations.
Building one product and then selling it in three versions is a way to charge more, not a way to make it better. You should not have to work out which tier you belong in, and you should not discover mid-ticket that the thing you need is in the next plan up.
Whatever you do not use can be hidden, so the interface is not full of things you do not care about. That is a setting, not a price.
What costs nothing
- Read-only accounts. Someone who only looks, a manager or an accountant, is free.
- The customer portal. As many of your customers as you like.
- Onboarding and support. Help getting started, and support weekdays 08:00 to 20:00.
- Tickets, contacts, companies and articles. No caps.
- API, webhooks and integrations.
- Updates and new features.
You are replacing two systems, not one
Most helpdesk products sell the customer register separately, as its own licence with its own per-user price. Compare the ticketing half alone and others look cheaper. Compare both, which is what you actually need, and it looks different.
Here it is one system, one licence and one login. There are no sales people, no partner programme and no marketing department, which is why the price list is short and public.
Payment
Invoice at 30 days, or card. No commitment beyond the month you have paid for. If you want to stop you tell us, and you take your data with you as CSV and over the API.
Hosting and data
Every customer runs in their own instance with their own database, not as rows in a shared table. Hosting is in the EU. A data processing agreement and a sub-processor list are available before you sign.
Support
Weekdays 08:00 to 20:00. You reach a person who knows the system and can change it. Support is included in the price and is never billed per ticket or per hour.